Are there third-party warranty options available? It’s all very dependent on what went wrong and how it went wrong. Is the hinge broken on your laptop? That’s likely going to be more expensive than replacing the battery. Warranty costs will vary by company and by situation. This is a tricky question without an easy answer. Apple and Amazon are traditionally among the better companies at offering a tiny bit of warranty flexibility, but that’s on a case-by-case basis. It’s not impossible for a company to provide a slight amount of leniency on their warranty period, but most companies stick to their one-year timeline and do not budge. This is actually a more common scenario than you may think. What happens if I’m just over the warranty expiration period? Likewise, Amazon sells an extended warranty for its Fire lineup of tablets. Lenovo and Dell offers this for their computers as does Apple on the entirety of its product lineup. However, nearly every computer and device company offers an extended warranty across their product lineup. How long does a warranty cover you?įor the most part, all standard warranties default to a one-year period from the date of purchase/activation. Anything that is not related to physical damage, like drops or bumps, will be covered within the initial warranty period. It could also mean the keyboard stops registering keystrokes. That means a screen stops working or the battery stops holding a charge. What is usually covered under a warranty?įor the most part, general warranties cover mechanical or electrical defects that are out of your control. AppleCare+ replacing a cracked screen on your iPhone would only cost $29 while non AppleCare+ replacements could run as high as $279. Once your serial number is entered, Apple will show you three separate options.Īccidental damage, like a cracked screen or broken hinge, requires an additional charge to replace but one that is significantly smaller than the charge for replacing without AppleCare+. All warranty work with Apple starts with its warranty check website. With AppleCare, Apple provides a one-year limited warranty and up to 90 days of complementary technical support (over the phone). The base warranty provided with every Apple device purchase is known as AppleCare. How Does Apple’s Warranty (AppleCare) Work?Īs one might expect, Apple does things a little differently as far as warranties, even if the time frame is fairly standard. This is true for all of Amazon’s devices, including all of its Fire tablet lineup, Kindle eReaders, Fire TV devices, etc. Other than telling you the applicable warranty for your device, the only information Amazon provides is advice to contact its customer service line to troubleshoot or replace a device under warranty. The only real step you can take is to land on Amazon’s warranty detail page ahead of calling customer service. Whereas Lenovo has a detailed warranty website full of information, Amazon is the exact opposite.
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